35+ Years

“The creativity and expertise from Donna Griggs and the Propel Change Global team led to an efficient, cost effective ERP implementation. They used the Simple Change System, and taught us everything we needed to know to be successful and manage it to insure our continued success.”

“Donna came in when our people were upset, changes were failing, and we had no idea how to move forward. She turned a failed, critical implementation into a 100% adoption rate — then helped us successfully launch four more.

Her obsession with sustainability means our teams now own change instead of fearing it — and they do it long after she’s gone. Donna didn’t just fix what was broken, she raised the bar so high it became our new standard.

Seven years later, she’s still our go-to for the hardest problems we face.”

“My primary goal in working with Donna was to create and implement a strategy. She was creative in her approach to match my skills and increase them where needed. Donna is a great cheerleader and coach, and ultimately changed not only my work life and career, but I was able to apply a lot of it to my personal life as well. I introduce her as ‘My Muse’.”

“Donna helped me change the conversation. Her insights and engagement helped me step out of my box, ask better questions and find better answers. Every anecdote is filled with her rich experience and wisdom and it is amazing how easily she relates to the entire audience.”

“In working with Propel Change, we have been able to implement training that serves two purposes: train the participants, and provide a foundation for our learning programs. Their creative business approach provides the flexibility needed to define the project objectives, align the appropriate change management plan for implementation, and keep the stakeholders motivated during all phases of the project, including sustainment. Propel Change provides us with a dependable partnership built on innovation, professionalism, and quality standards that positively impact our business.”

“We used Propel Change Global’s Quantificient™ program to redesign our organization, improve processes, and reduce costs. Within the first year, our referral program was closing at 70%. The years that followed were the most profitable in our bank’s history. I’d recommend Donna and her team without hesitation.”

“We worked with Donna Griggs and Propel Change Global starting in 2000. We joined 40 companies together and needed to incorporate all of them into 1 ERP system. Donna used her Simple Change System to help us do that in a very seamless manner. Streamlining processes that once took a week of manual effort — reduced to minutes. Customer responsiveness went from days to minutes on multi-million dollar orders. We repurposed approximately 10% of wasted labor hours into value-added activities. Donna and her team consistently exceeded all of our expectations and I’m proud to say that she has remained a client and friend for 25 years.”

“Propel Change Global contributed greatly to the success of our quarterly management team retreat. With the knowledge that many personalities with competing interests would be in attendance, they brought in a refreshing perspective. Propel Change Global met with the leadership in advance to define clear goals and assisted with the development of an agenda that ensured the completion of predefined deliverables at the retreat. The agenda ensured that no time was wasted, the important topics were addressed, and an accountability plan for future tasks was implemented. Due to heavy, hands-on involvement from our management team, the methodology embraced by Propel Change Global helped us create sustainable solutions that continue to benefit us as we grow.”

“Donna Griggs has an inventive, smart approach to organizational transformation. She listened closely to our needs and crafted an innovative program that helped us achieve our objectives. She couples research with practical advice — and delivers tools and strategies for building high-performance organizations.”

“In just one day, Propel Change Global helped us focus on areas that will result in significant and quantifiable annual savings. I was enlightened and impressed by a process that was surprisingly quick and kept our entire senior management team engaged.”

“I met Donna Griggs in the summer of 2012. After a brief meeting I was fairly convinced that she and her ‘change agent’ culture were exactly what we needed! We arranged for her to attend a special called Senior Management Meeting of about 15 folks that were responsible for the Central U.S. Region for our company. The sales results were incredible — we went from selling about $180M per year to selling $2.4B over the next 5 years or $469M per year! The sales growth was incredible but some of the unintended consequences of Donna’s impact were even more amazing!

• Employee turnover dropped to a historically low 5%
• Significant uptick in hiring and especially DEI employees
• Our Midwest Offices were ranked Number 1 four years in a row in the entire U.S. for Skanska (approx. 25 offices)
• We received multiple local community awards — from the Mayor, the Governor, the Business Journal and several local community foundations

Donna’s impact on our business, our employees, our longtime culture and on me and my career was especially profound! She has become a lifelong friend and even though I’ve been retired since 2018, we stay in touch regularly! I would welcome any prospective clients for Donna to feel free to call me for a personal reference and recommendation!”

“The creativity and expertise from Donna Griggs and the Propel Change Global team led to an efficient, cost effective ERP implementation. They used the Simple Change System, and taught us everything we needed to know to be successful and manage it to insure our continued success.”

“We are continually faced with increasing client demands and often look to our Professional Services Partners to provide key expertise and knowledge. Propel Change Global has been a reliable, trustworthy and creative Professional Services partner with Dell since 2005, and has succeeded in developing innovative solutions and providing end-to-end services from concept through delivery for our clients. Clients consistently give them top ratings for their superior project management skills, exemplary follow-through, high quality standards, and excellent service delivery.”

— Andrea DiDonna, Principal, Global Consulting Organization

“Donna came to our global organization and helped us get a failed, very important change under control — then helped us move forward with several others. Her biggest concern is always making sure it’s sustainable.”

— Lauren T., Senior Director, Global Healthcare Organization

“Propel Change Global was a great partner in moving us to a formalized change management approach that we could implement throughout our entire hospital system. It’s nice to know that there are consultants who want to make their clients self-sufficient.”

“Donna explained what they would do, where we had to be involved, and the results we should expect. But the results exceeded everyone’s expectations.”

“Donna worked with us in advance to ensure every topic was for our entire audience. The result was wonderful — we got comments for many days about how engaging and fun Donna was, the great information everyone received that made change seem easier, and how excited they were about using those tools after the conference.”

“Donna over delivered again! She gave us big picture strategies AND ‘do-this-now’ tactics that were tailored to our audience. I am still getting comments about how great the session was and we plan to have her speak at our next event.”

“I cannot say enough about how successful our project was. We started with a failed change attempt, then called Donna and her team to the rescue. Donna explained what they would do, where we had to be involved, and the results we should expect. But, the results exceeded everyone’s expectations.

Donna has a unique ability to touch every single person that is involved in change and it is obvious that she cares! She has very creative approaches to make it all work together…all custom to each client’s situation. It’s almost like magic to watch. Donna is unlike any consultant I have ever met…she loves to teach people her secrets and feels like “winning” means they can do it themselves next time! It is amazing!”

“Propel Change Global came in without prior knowledge of our organization — and it didn’t matter. Their ability to read an organization, ask the right questions, and develop leaders at every level made an immediate and lasting impact.

They designed and delivered executive coaching and mentorship programs from the C-suite down to mid-level managers. They trained our internal leaders in the Simple Change System™ so our people could sustain change long after the engagement ended. Six years later, that investment has reached nine departments and shifted our culture.

They come into every engagement with one goal: work themselves out of a job. The leaders they develop don’t need them anymore — and that’s exactly the point.

They lead with both rigor and levity, making even complex work energizing and fun. I would enthusiastically recommend them to any organization that wants leaders who can actually lead when it’s over.”

“After a failed first attempt at launching our new system, Propel Change Global was brought in — and their leadership made all the difference.

Donna Griggs set the tone from day one. She led with clarity, empathy, and accountability, worked with individuals directly, and made us believe we could do this — then showed us how. That influence was contagious. Leaders and staff alike raised their standards, leaned into the change, and embraced new ways of working.

They listened first — through interviews, surveys, and focus groups — and built a people-first strategy around what they actually heard. Training materials were built alongside system development. Their train-the-trainer model equipped our internal team to lead — two employees became dedicated, full-time DMV trainers, positions that didn’t exist before and that both still hold today.

The result: a smooth rollout, 100% adoption, faster service, and fewer errors. Eight years later, everything they put in place is still being used — the materials, the mindset, the trainers.

That kind of sustained impact is rare. It speaks volumes about the integrity and effectiveness of Donna and her team.”

“Thank you for helping me grow as a business leader. Many times during our time together I experienced a light bulb going off and I could see things clearly. Your coaching has helped me be more organized, more focused, and more aware.”

“Donna really opened our eyes. In just a few short hours she helped us pare away the distracting issues and get to the core problems. She made a real difference very quickly.”

“Donna immediately sniffed out the two team members keeping us from functioning — and had the courage to name it. That alone changed everything. She helped us build a revenue strategy that took us from $35M to $650M in six months — $2B over three years. We’d lost a major contract nearly overnight. She helped us recover faster than we thought possible. Beyond the numbers, she broke down the barriers between titles and turf for our new leadership team. People stopped protecting themselves and started trusting each other. We moved from ‘me’ to ‘we.’ She asks the questions no one else thinks to ask — and keeps going until she finds the actual issue. In less than a year, she made us a high-performing team. I have never met anyone who understands people the way Donna does.”