“Donna came in when our people were upset, changes were failing, and we had no idea how to move forward. She turned a failed, critical implementation into a 100% adoption rate — then helped us successfully launch four more.
Her obsession with sustainability means our teams now own change instead of fearing it — and they do it long after she’s gone. Donna didn’t just fix what was broken, she raised the bar so high it became our new standard.
Seven years later, she’s still our go-to for the hardest problems we face.”